CRA School - Montreal
 
Clinical Research Training Center

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Confidentiality


 
 
 
     The Clinical Research Training Center respects the privacy of its customers, visitors to its websites, its employees and those involved in the work we conduct. We recognize that when you share protected personal information with us, you trust us to deal with it in a responsible manner. As a result, the Clinical Research Training Center is committed to ensuring that Personal Information that you share with us is treated appropriately.    
 
    We make all the reasonable efforts to protect Personal Information. In dealing with Personal Information, we adhere to a variety of mandatory protections in accordance with the laws and regulations in the countries in which we operate
 
On line Privacy Policy
 
    The Clinical Research Training Center is committed to protecting the privacy and security of the visitors to our website.Outlined below is our on-line privacy policy for information collected through our website and email lists. If you have questions about these policies, we encourage you to talk to us by using our feedback form.
 
No Resale or disclosure of information to third parties:

    We do not share or otherwise disclose any personal information, including your name, address, or email addresses with other organizations. Only our staff and our authorized agents have access to personally identifiable information provided by visitors to our site.

    It is always our objective to collect only that information, which is necessary for us to achieve the purposes for which we are collecting information. For example, we will not ask you for credit card information unless you are purchasing a product or service from us.

    The Clinical Research Training Center will not sell personal information to third parties. We may use such information only to communicate with you or your company.

    In some instances such as product registration and purchases, surveys, or through your use of certain on-line services provided by the Clinical Research Training Center, there is some information that we are required to collect to enable the processing of your request, or to provide you with certain on-line services.

    Here are some examples of when the Clinical Research Training Center may require that you provide personal information:

     - to complete an on-line order for a product or service (if you do not wish to complete an on-line order form, we will always provide an option for you to complete an order by calling a toll free phone number)

      - to request more information about our new or current products or services

Third Party Links or Web Sites

     The Clinical Research Training Center may offer links to many other Web sites that we are not necessarily affiliated with us but that provide information, which might be of interest for you. When using some of our on-line services, you could be directed to these other sites.

     The Clinical Research Training Center is not responsible for the privacy policies or other terms of use of these third party sites or other sites you may link to while using the our sites.This may include also links from advertisers. You should be aware that these sites may send their own cookies to users, collect data, or solicit personal information, so it is highly recommendable to read their privacy policy before providing them any personal information.

Use of Cookies

     In order to make your Web experience with the Clinical Research Training Center easier, certain on-line services may use Cookies. When you view one of our Web sites, we may store some information on your computer.

     The Clinical Research Training Center may may use cookies for authentication and control of access to the secure areas of its website; your user name and password are stored in a cookie for your convenience.

     Cookies save your preferences while you are at our site, so you don’t have to fill-in again forms or other areas with information, that you may have already provided.

     With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.

Information Security

      The Clinical Research Training Center takes all reasonable precautions to protect data subjects’ information, whether collected on-line or otherwise. When subjects submit sensitive information via the Web site, their information is protected both on-line and off-line.

     This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Such measures include regular security reviews, upgrades, and backups.

     We use our best efforts to maintain the security and reliability of our infrastructure; however, they are provided"as is" without any express or implied warranty of any kind including warranties of merchantability, reliability, or fitness for a particular purpose. We can’t offer any assurance of uninterrupted or error free service,nor do we warranty the accuracy or completeness of any service.

      In no event shall the Clinical Research Training Center be held liable for any damages whatsoever (including,without limitation, damages for loss of profits, business interruption, loss of information) arising out of the use or inability to use the System, even if we have been advised of such damages.
 
Server log files and Database storage

     Our server log files are stored in a secure location, and can only be accessed by specified employees of the Clinical Research Training Center. This information may be kept indefinitely for historical purposes.

     We make use of multiple databases to record and retrieve information sent to us through web forms (such as contact information, products & services requested, and any billing/payment information, etc.). This information may be kept indefinitely for historical purposes.  
 
Children's Guidelines

     This site is not specifically directed at children, but does not specifically prohibit children from using or subscribing to services without prior parental consent or parental notification. Children using this site are encouraged, but not required, to seek parental approval prior to using or subscribing to services. Children are not permitted make purchases at this site.

      No specific personal information on any child - or any user whatsoever - is ever disclosed to any other organization without the prior express consent of that user.
 
Enforcement, Verification, & Dispute Resolution

     The Clinical Research Training Center will regularly review its privacy compliance posture and will seek to verify adherence to this policy. The Clinical Research Training Center implements a self-assessment approach to verify its compliance with these principles.

     Any employee that the Clinical Research Training Center determines is in violation of this policy will be subject to disciplinary action. Any data subject who believes they are affected by the Clinical Research Training Center noncompliance with this policy are urged to report the noncompliance to our email address

     The Clinical Research Training Center will investigate and attempt to resolve complaints regarding use and disclosure of Personal Information in accordance with the principles contained in this policy. For complaints that cannot be resolved in a amicable way, the Clinical Research Training Center has agreed to participate in the dispute resolution procedures of the Canadian Law for the Protection of the Personal Information.
 
Who to Contact
 
      If you have submitted personally-identifiable information through our Web site, and your information has changed, or if you have become aware that there is an error in your information or you would like the information deleted from our records, please contact us at our email address. We will update the information or delete it within a reasonable time of receiving your request.
 


 
 
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